9wickets protects your data with industry-standard TLS 1.3 encryption. This means every step — from registration to payment — transmits your data in encrypted form, so it cannot be read even if intercepted.
Financial transactions are protected by a separate security layer. All deposit and withdrawal requests are validated through multiple systems before being processed. Your full bKash or bank details are not stored on 9wickets servers — only the necessary information is retained using tokenization.
Personal details — your name, NID, phone, and email — are used solely for account management and KYC verification. They are never sold or shared with third parties. To learn more, Privacy Policy Read on.
Take steps to protect yourself too — use a strong password and keep two-factor authentication enabled. Your account security is in your hands as well.
Enabling Two-Step Verification is straightforward and is the single most effective way to protect your account. Just follow the steps below:
- Log in and click the profile icon in the top right corner.
- Go to the "Security Settings" or "Security" section.
- Find the "Two-Step Verification" option and tap "Enable".
- A 6-digit OTP will be sent to your registered mobile number.
- Your account will be activated as soon as you verify with the OTP.
From that point on, any login attempt from a new device or unfamiliar location will trigger an OTP sent to your mobile — even if someone knows your password, they cannot get in without it. App users can also enable biometric login for an additional layer of security.
Never share your OTP with anyone. The 9wickets support team will never ask for your OTP — if someone does, it is a scam.
BKash & Nagad deposits are typically instant 2 to 5 minutes is added to your wallet. Rocket may take slightly longer — up to 10 minutes. Bank transfers typically take 1–3 business days.
If your balance still hasn't updated after 15 minutes, please do the following:
- Open the bKash app and check "Statement" to confirm whether the transaction was successful.
- Refresh the 9wickets app or website.
- Make a note of your Transaction ID (TrxID).
- Share your TrxID via live chat or email us at support@9wickets.wine.
If money was deducted from your bKash but never credited to your 9wickets account, don't worry — it's not lost. Contact support with your TrxID and the team will verify and manually credit the amount within 2–4 hours.
The minimum deposit is ৳200. Transactions below this amount will be declined and the money will be returned.
9wickets charges no platform fees on withdrawals — you keep every bit of what you win. Any transaction fees charged by bKash or Nagad are deducted by those services themselves, not by 9wickets.
Withdrawal Limit Details:
- Minimum Withdrawal: ৳500
- Maximum per Withdrawal: ৳50,000 (bKash/Nagad)
- Daily Maximum: ৳1,00,000
- Processing Time: 5–15 minutes for bKash, 1–2 business days for bank
Incomplete KYC verification may delay large withdrawals. If you plan to withdraw sizeable amounts regularly, complete your KYC in advance.
Wagering requirements must be met before withdrawing from your bonus balance. Funds in your main balance can be withdrawn at any time.
KYC (Know Your Customer) verification becomes mandatory before your first large withdrawal. It is not required at registration or for smaller transactions, but completing it early will save you time later.
Required Documents:
- Proof of Identity (one of the following): National ID (NID) — clear photos of both the front and back. Alternatively, a passport or birth certificate (with proof of age 18+) is accepted.
- Selfie: A clear selfie holding your NID.
- Proof of Address (optional, required for large amounts): Utility bill or bank statement.
How to submit documents: Log in → Profile → go to the "Verification" or "KYC" section and upload. Make sure all images are clear and legible.
Typically after documents are submitted 1–2 business days Verification is completed within that time. You will receive a confirmation email once verified.
The 9wickets VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Everyone starts at Bronze right after registering. You move up by earning points through betting and gaming.
| Tier | Monthly Betting (৳) | Cashback | Exclusive Benefits |
|---|---|---|---|
| Bronze | 0 – 50,000 | 1% | Welcome Bonus, Email Support |
| Silver | 50,001 – 2,00,000 | 2% | Fast Withdrawals, Monthly Bonuses |
| Gold | 2,00,001 – 10,00,000 | 3.5% | Dedicated Account Manager, Higher Limits |
| Platinum | 1,000,001+ | 5% | Personal benefits, maximum withdrawal limits, exclusive events |
Points are earned only from real-money bets — bonus balance wagers do not count. Tier reviews are conducted once a month. Gold and Platinum members receive priority on withdrawals.
9wickets operates under a license from an international gaming authority. As a licensed operator, it is subject to regular audits and regulatory reviews — ensuring player protection is one of the core conditions of this license.
A Few Indicators of Credibility:
- Over 500,000 registered members, a large portion of whom have been active for years.
- Clear terms and conditions — written in plain Bangla with nothing hidden.
- Responsible gaming tools — limits, cooling-off periods, and self-exclusion, all free of charge.
- Consistent, on-time payments — no unreasonable delays on withdrawals.
- SSL Certificate — you can confirm it by looking for the padlock icon in your browser's URL bar.
If you have any doubts, you can request licensing details at support@9wickets.wine. Details About Us Also available on the page.